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Thank you for choosing our store. This Shipping Policy outlines important information regarding the shipment of your orders. Please read this policy carefully to understand our shipping practices.
1. Order Processing Time
After you place an order, our team will process it within a specified timeframe (1 to 2 Bussiness days). This processing time includes order verification, quality check, packaging, and handing it over to the shipping carrier. The processing time may vary depending on the specific product, its availability, and any customization or personalization requested.
2. Shipping Methods and Carriers
We work with reliable shipping carriers to ensure that your orders are delivered safely and in a timely manner. The available shipping methods may vary based on your location and the shipping destination. During the checkout process, you will be provided with the available shipping options and their associated costs.
3. Shipping Costs and Delivery Timeframes
The shipping costs and estimated delivery timeframes (Around 2 to 6 days ) will be calculated and displayed at the checkout before you complete your order. The shipping costs may include handling fees, packaging materials, and insurance, if applicable.
Please note that the estimated delivery timeframes are provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions or customs procedures. We will make our best efforts to ensure timely delivery, but we cannot be held responsible for any delays beyond our control.
4. Shipment Tracking
Once your order has been shipped, we will provide you with a tracking number and the necessary information to track your shipment. You can use this tracking number to monitor the progress of your delivery online. Please allow some time for the tracking information to be updated by the shipping carrier.
5. International Shipping
We offer international shipping to select destinations. International orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for information on any applicable fees or restrictions before placing an international order.
6. Shipping Address Accuracy
It is your responsibility to provide accurate and complete shipping information when placing an order. Please ensure that the shipping address, including any apartment or unit numbers, is entered correctly. We cannot be held liable for any delays or losses resulting from incorrect or incomplete shipping addresses provided by the customer.
7. Order Tracking and Support
If you have any questions or concerns regarding your order, shipment, or tracking information, please contact our customer support team. We will be happy to assist you and provide the necessary updates on your order status.
8. Lost or Damaged Shipments
In the rare event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue. Please note that claims for lost or damaged shipments may be subject to the policies and procedures of the respective shipping carrier.
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